Pbc138 Privacy Policy — Your Data Is Safe with Us

1Introduction

Pbc138 is a trusted online betting platform committed to providing safe and transparent services for users in Bangladesh. This Privacy Policy ("Policy") describes how pbc138 collects, uses, stores, and protects your personal information.

We believe privacy is a fundamental right. That's why our Privacy Policy is written in plain language — so you can easily understand what we do and don't do with your information.

This policy applies to pbc138's website, mobile app, and other digital services. We are not responsible for third-party websites or services.

2What Data We Collect

Pbc138 only collects information that is strictly necessary. We never ask for personal data beyond what is needed. Below is a breakdown of the data we collect, organized into three categories.

Personal Identity Information

• Full Name & Date of Birth
• National ID or Passport Number (for KYC verification)
• Mobile number and email address
• Current Address

Financial Information

• BKash, Nagad, or Rocket mobile banking number
• Transaction History (Deposits & Withdrawals)
• Betting history and account balance

Technical Information

• IP Address & Device Information
• Browser type and operating system
• Time spent on site and pages visited
• Cookies & Tracking Pixel Data

Data Type	Purpose	Mandatory?
Name & Date of Birth	Identity Verification & Age Confirmation	Yes
Mobile number	Account Registration & Payments	Yes
Email	Communication and security messages	Yes
National ID card	KYC Verification	Before Withdrawal
IP Address	Security & fraud prevention	Automatic

3How We Collect Your Data

Pbc138 collects your information through the methods listed below. The purpose of collection is clearly stated in each case.

• Provided directly: Information you provide through the registration form, KYC upload, or when contacting support
• Collected automatically: Technical information is collected via cookies and log files while you use the site or app
• Third-party verification: Regulator-approved verification services may be used to obtain information during the KYC process
• Payment Processor: Transaction details required when processing payments via bKash, Nagad, or Rocket

4Purpose of Data Use

Pbc138 uses your information only for specific, legitimate purposes. We never sell your data or share it with third parties without authorization.

• Account Management: To secure registration, login, and account safety
• Payment Processing: To verify deposits, withdrawals, and transactions
• Legal Compliance: To comply with KYC, AML (Anti-Money Laundering) regulations, and regulatory requirements
• Security: To prevent fraud, multiple accounts, and unauthorized access
• Service Improvement: To analyze user experience and improve our services
• Contact: To send important updates, promotions, and support messages (with your consent)
• Responsible Betting: To detect problem betting patterns and take protective measures

5Data Sharing & Disclosure

Pbc138 does not sell your personal data to advertisers or data brokers. However, your information may be shared in the following specific circumstances:

• Payment Gateway: Necessary information is shared with bKash, Nagad, and Rocket to process transactions
• KYC Provider: With regulator-approved bodies for identity verification
• Legal obligation: In response to a court order or a lawful request from a government authority
• Fraud Prevention: Anonymized data shared with industry-wide fraud prevention networks
• Corporate Changes: In the event of a merger or acquisition, this policy will remain in effect

6Cookies & Tracking

Pbc138 uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

• Essential Cookies: Required for login sessions and security — these cannot be disabled
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To collect anonymous usage statistics and better understand how the site is used
• Security Cookies: To prevent CSRF attacks and unauthorized access

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect how some features on the site work.

7Data Storage & Security

Pbc138 follows the highest industry standards to keep your data secure. Our servers are hosted in secure data centers and undergo regular security audits.

Security Measures

• 256-bit SSL/TLS encryption — applied to all data transfers
• Stored in database with AES-256 encryption
• Two-Factor Authentication (2FA)
• Regular access reviews and restrictions
• 24/7 network monitoring and intrusion detection

Data Retention Period

Pbc138 does not retain your data longer than necessary. Even after account closure, data may be kept for up to 5 years to meet legal and regulatory requirements. Transaction records are retained in accordance with financial regulatory rules.

8Your Rights

As a pbc138 user, you have important rights regarding your personal data. Contact our support team to exercise any of the rights listed below.

• Right to Know You may request a summary of the personal data we hold about you. We will respond with full details within 30 days.
• Right to Rectification If any of your information is incorrect, please request a correction. We will update it as promptly as possible.
• Right to Erasure You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
• Right to Restrict Processing You can request that we stop using your data for specific purposes.
• Right to Data Portability You can request your data in a machine-readable format.
• Right to Opt Out of Marketing Communications You can unsubscribe from promotional emails or SMS at any time.

9Policy Updates

Pbc138 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email or mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of the page will change with each update. You may request a copy of any previous version.

10Contact

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us: